Website Privacy Policy
Data Controller
The company responsible for processing your data under this Privacy Policy is:
Domain name: www.bso.es
Company name: BANDA SONORAL ORIGINAL, S.L.
Tax ID: B63204820
Riera de Sant Miquel, 36 – 08006, Barcelona
Email: bso@bso.es
Web: www.bso.es
Telephone: ++34 932 385 422
Registered in the Company Register of Barcelona:: BANDA SONORA ORIGINAL, S.L.; Tomo 35623; Folio 50; Hoja B-274460; Inscripcción 2.
At BANDA SONORA ORIGINAL, S.L., we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws.
The purpose of this Privacy Policy is to regulate all aspects relating to the processing of data of the different users browsing the website or providing their personal details through the different forms located thereon.
Personal Data
Personal data is the information that identifies you or makes you identifiable. On the website, in the boxes created for this purpose, we collect the personal data communicated to us by the user: Name, surnames, e-mail, telephone number, postal address, town/city, etc., as well as all the data that you voluntarily provide us with through any of the social networks on which the user is registered. In this case, privacy will depend on the settings established by the user, as well as the terms and conditions of the social network itself.
When a user visits the website, this does not mean that they have to provide any information about their personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legal basis of the processing:
We will process the data provided to us by the user for the following purposes:
- To deal with the user’s request made using the contact form on the website.
We collect and process the user’s personal data to enable us to process and manage their query or any request made using said form. We will keep this data for the time necessary to comply with the request and for the time established by law, with a minimum duration of 3 years. The legal basis of the data processing will be the consent granted by the user when checking the box for the acceptance of our Privacy Policy before sending the request. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage user registration and participation in the blog’s comment form located on the website.
Said comments will be managed by the WordPress platform. The data provided will be kept for as long as the user does not request to unsubscribe from the blog content and for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when registering through the blog’s subscription form and when checking the box for the acceptance of our Privacy Policy before sending the request. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage experiences or opinions regarding products and/or services through user testimonials that will be published on the website and thus be able to help other users.
The only personal data that will be published with the testimonial will be the name and city of the user. The data provided will be kept for as long as the user does not request it be removed and for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when registering through the form provided for this purpose on the website and when checking the box for the acceptance of our Privacy Policy before sending the request. - To handle and manage the purchase made by the user through the purchase form located on the website.
We collect and process the user’s personal data in order to process the order and the subsequent payment of the products and services offered on the website. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law to comply with tax obligations.
The legal basis of the data processing will be the execution of a sales contract in which the data subject is a party. If the user does not provide their personal data, their purchase will not be able to be processed and the requested service cannot be provided. - To save the abandoned shopping cart and remind the user that they have left a product in their shopping cart, in the event they had initiated a purchase by entering their email address.
The data will be kept from the moment the user adds the selected product to the shopping cart until the moment they confirm it and for a period not exceeding five days.
The legal basis of the data processing will be the legitimate interest of the Controller to facilitate the purchase of the product in which the user has shown an interest by adding it to the cart. - To send newsletters and information about BANDA SONORA ORIGINAL, S.L. products.
Under the user’s consent, we collect and process their personal data in order to send them information about our products and services. We will keep this data for as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when checking the box for the acceptance of our Privacy Policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage the resume sent by the data subject using the form provided for this purpose, and include it in the database of company candidates.
This data will be kept for a maximum of one year, after which time the data will be blocked for the time established by law, with a guarantee that confidentiality will be fully respected both in its processing and subsequent destruction.
The legal basis of managing and processing the data subject’s resume is their consent; this is given by carrying out the affirmative action of sending it and checking the box for the acceptance of our Privacy Policy prior to it being sent. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage the loyalty card of BANDA SONORA ORIGINAL, S.L., which is offered to our customers on our website.
We collect and process the customer’s personal data to be able to issue said card as part of our services, being able to benefit from our discounts and promotions.
We will keep this data for the duration of the contractual relationship and for the time established by law, with a minimum duration of 3 years.
The legal basis for managing the customer/loyalty card is the execution of a contract in which the data subject is a party. In the event that the user does not provide their personal data, their request cannot be met and we will not be able to provide the loyalty and discount service offered by the BANDA SONORA ORIGINAL, S.L. card. - For profiling
We collect data from the analysis of the purchases made by the user, their interests and preferences. This allows us to offer you products and services that may be of interest to you.
We will keep this data for as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years.
The legal basis for profiling is the user’s consent that is granted by accepting the corresponding box. The user has the right to revoke their consent at any time without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - Signing up as a “registered user” through the registration form located on the website and that will allow the user to access their private area of services and inform them of our activities, being able to send commercial communications with information about our services by any electronic means. We will keep this data for as long as the user does not request to cancel their registration and for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when registering through the registration form and checking the box for the acceptance of our Privacy Policy before sending the request. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To improve the user experience when browsing the website.
We will keep this data for as long as the user does not revoke their consent to it being processed by deleting the cookies, for the time established by law, with a minimum duration of 3 years.
The legal basis for improving your website browsing experience is the consent given by the user when accepting the cookies. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage our social networks and send you information about our activities and products.
We will keep this data for as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years.
The legal basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
To manage the contests and raffles organised on our website.
We collect and process the user’s personal data in order to manage their participation in the different raffles or contests organised by BANDA SONORA ORIGINAL, S.L., as well as the subsequent notification of the winners. We will keep this data for the duration of the contest or raffle and its subsequent disclosure as established in the contest rules, as well as for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when completing the participation form provided for this purpose on the website, and when checking the box for the acceptance of our Privacy Policy and the content or raffle rules. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
- Management and development of the user’s registration on the occasion of attending an event or activity organised by BANDA SONORA ORIGINAL, S.L. through the data collected in the form provided for this purpose on the website.
We will keep this data for the duration of the event and for the time established by law, with a minimum duration of 3 years.
The legal basis of the data processing will be the consent granted by the user when completing the participation form provided for this purpose on the website, and when checking the box for the acceptance of our Privacy Policy and the specific rules for said contest or raffle. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To facilitate the training and information provided to registered users on the website and to carry out, where appropriate, the necessary steps to allow them to register and attend or monitor courses, conferences, events and any other educational, social, informative and/or educational activity in which the user is interested and that is offered through the website. We will keep this data for the duration of the training activity and for the time established by law, with a minimum duration of 3 years.
The legal basis of this personal data processing is the execution of the contract in which the user is a party, for the maintenance, fulfilment, development, control and execution of the contractual relationship established between you and BANDA SONORA ORIGINAL, S.L. - To manage reservations and provide accommodation services in our establishment to users through our reservation form located on the website.
The data provided will be kept for as long as the contractual relationship between the parties exists, as well as during the time established by law, with a minimum duration of 3 years.
The legal basis for handling and managing the reservation made by the user through the web form will be the execution of a contract in which the data subject is a party. In the event that the user does not provide their personal data, their reservation will not be able to be managed, and we will not be able to provide the requested service. - To manage the “Customer Service” chat offered on our website for any questions about our services/products.
In order to constantly improve the quality of our customer service, we record the chat history for analysis and improvement purposes. These records are eliminated once they have been evaluated and the time established by law has been fulfilled, with a minimum duration of 3 years.
The legal basis is the consent you give us for the use of the service. The user has the right to revoke their consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to it being withdrawn. - To manage the sending of satisfaction surveys based on the purchase of the requested product or service to improve the day-to-day experience of our customers.
Personal data will be deleted once the survey has been completed, as well as the reasonable time to make improvements, activate new services and meet the requirements required by applicable legislation has ended.
The processing of your data will be based on the legitimate interest to improve the quality of the service when the user has acquired goods and/or services. In the absence of such a contractual relationship, the data processing will be based on the consent of the user as provided for in current regulations. Likewise, if you revoke your consent to any of the processing, this will not affect the lawfulness of the processing carried out previously. - To manage registration as a member through the data provided through the form in the “Become a Member” section of our website.
Personal data will be processed for as long as the user does not communicate their desire to no longer be a member or no longer maintain the relationship with our entity. Subsequently, the data will be blocked for the retention periods established by law, proceeding afterwards to eliminate it with adequate security measures to guarantee the pseudonymisation of the data or the total destruction thereof.
The legal basis for processing the data of the data subject is based on their consent through the formalisation and sending of the subsequent request to become a member, providing us with the required data in the mandatory fields, without which we cannot manage your request.
Assignment or communication of personal data and international transfers
Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service providers associated with the Controller, which act as data processors.
Data will not be transferred internationally. If, at any time, this might be required, the user will be informed so that their consent can be obtained.
Updating of data
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data.
The user guarantees that the personal data provided is true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate, being obliged to communicate any modification thereto.
Third Party Data
If the user provides third party data for any purpose to BANDA SONORA ORIGINAL, S.L., they guarantee that they have obtained this data lawfully, have informed the affected parties in advance, have obtained their consent to communicate it, and that the information provided is accurate and true.
Compulsory nature of the information requested
All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or does not check the Privacy Policy box, the information will not be sent.
Use of passwords
In order to access the Private Area, the USER must “Log in” and enter their email address and password generated in the registration form in accordance with the complexity rules that are established at all times on the website.
Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords that they have selected during registration, and they undertake not to assign their use to third parties, nor allow strangers to access them.
Likewise, it will be the user’s obligation to immediately notify the Controller of any situation that may lead to the improper use of identifiers and/or passwords, such as theft, loss, or unauthorised access to them, in order to go ahead and immediately cancel them.
Rights of data subjects
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update it and request that any inaccurate data be corrected, or request the removal of the data when it is not necessary for the purposes for which it was collected.
You may request a restriction in the processing of your data and object to it being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us Riera de Sant Miquel, 36 – 08006, Barcelona. Email: bso@bso.es
If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.
Processing the data of minors
Anyone providing data through the forms on this website and accepting the processing of such states that they are at least 14 years old. Access to and use of the portal is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to BANDA SONORA ORIGINAL, S.L. to block any access account created by minors in their charge who have registered by falsifying their identity.
Social networks
The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility to and disseminate the activities carried out by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policies. We recommend reviewing and reading the conditions of use and privacy policies of the social networks at the time of registration, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile on the social network.
Likewise, the Controller reserves the right to eliminate any information from its social networks published by third parties that violates the law, encourages others to do so or contains messages that violate the dignity of people or institutions. As well as the right to block or report the author profile of these messages.
Cookies
A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of their computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in their browser programme. You can obtain more information by reading our Cookies Policy.